You get what you measure: What the new translation means by “conversion”
I once had to call an online shoe company about a problem with my order, and I was dreading it. These days, you don’t get to talk to a human. You have to “press or say” numbers in response to robotic questions. But I had no choice. I took a deep breath and dialed the […]
You get what you measure: What the new translation means by “conversion”